Why is my Stepes account blocked?

If your account is locked, there are three main reasons.

1. You are using too many language pairs (>3).
2. Your IP address is linked to multiple accounts or we found more than one email address with your name in the system. If you get a message informing you that you are blocked, please check these two issues first. If none of them apply to you, please contact our support team.
3. The last reason could be that your profile information is not properly filled out. Please check if we have all necessary data.