Reviews

Out-of best to this new poor over the past number of years. Can’t believe just how incompetent, and you may entirely amazingly stupid past believe, the individuals are at that credit commitment. I have started investing a per cent otherwise a few much more at the other borrowing unions getting my fund to store myself new stress of coping with dumb individuals. People trouble the Division off borrowing from the bank unions is the place so you can document problems. Once the Massachusetts attorney generals work environment doesn’t manage all of them.

Poor update You will find actually ever seen

Bad improve You will find ever viewed. The old on line banking is much advanced than the fresh that. Leftover my personal history financial on account of a terrible enhance and you may just after 15 years that have DCU I’m provided leaving.

DCU user as the 2015 and you will departing

I have already been a great DCU user as 2015 and you can was able a 100% fee records for both a car loan and you may credit cards. For the app enhance in late 2023, I had challenge logging in and and also make money. Thus, loans Red Bay I rerouted my personal bill repayments for other cards. I acquired a notification to own a great harmony away from 63 dollars, promptly called to repay they, and you may reported the tech circumstances. Sadly, my personal concerns just weren’t handled. On the adopting the asking cycle, an equilibrium off $step one and lots of cents is actually once again billed that i paid down. Customer service doesn’t have clue if any other costs will be extra int he second recharging cyclee even worse DCU quicker my borrowing limitation regarding $ten,000 to help you $0 and you may advertised my membership once the unpaid toward credit bureaus, hence decreased my credit history of the 108 facts-getting 63 cents. I’m currently disputing it with DCU while the credit bureaus, however, I’d warning folk to carefully check out the potential ramifications ahead of utilizing their features.

It destroyed my car title file

Hello, I’m creating provide my views in regards to the method an essential file are mishandled treated of the DCU. I am really distressed that my Label document is actually mailed off to myself without any tracking facts through USPS. I believe are gross neglect. As i attained out over the new DCU shortly after wishing couple of days, I was told the brand new Title file is dispensed 30 days immediately following the loan try paid back. However, I have not obtained one title document when you look at the send. We appeared having local USPS in addition they completely couldn’t shadow the fresh new delivered mail. I became for this reason offered to head to DMV having a good Lien discharge letter and functions off bottom. This is very cumbersome and you can inconvenient in my situation. It’ll cost you us to get backup. I wish there had been finest processes in place in the first therefore i don’t have never destroyed a significant.

Poor Customer service

DCU ‘s the bad definitely. I was closure inside the back at my Car lease and you can ended up choosing DCU. It approved my financing and you may questioned us to discover an account and this unsuccessful 3 x. The newest it requested us to donate blog post that i are is capable unlock a subscription and then shortly after 2 days, my loan application wasn’t nevertheless acknowledged and you will on contacting they said said the canceled and generally are disappointed. Its very ridiculous after you urgently need the car finance. The client provider rep wasn’t after all empathetic.

Dreadful Financial no ATMs and you will Horrible Support service

For people who miss out the times of waiting for the very long traces to help you withdraw funds from the bank, after that DCU can be your place! I reside in a busy urban area, yet DCU enjoys not many urban centers right here. On the other hand, their ATMs are no place becoming located other than on actual lender. This is actually the only financial in the 2020 one to however keeps long lines heading out the doorway into the the average go out. If you would like name the financial institution, be prepared to feel handled rudely. While using DCU getting automobile-shell out options that have debtors, you can expect very long turn-around times so you’re able to reflect money were made. This financial was dreadful to possess unnecessary reasons why you should enter. Steer clear!